Posted by Alex McCoy ● March 25, 2020
COVID-19: Insurance and Securities Licensing Updates
Updated 10/22/2021 11:58 am CT
A.D. Banker & Company has compiled a list of insurance and securities licensing changes, both Prelicensing and Continuing Education related, happening due to the COVID-19 outbreak. This post is updated daily as state regulators announce updates and changes, including remote testing. We encourage you to visit the FINRA website and your state's department of insurance website to get more information.
FINRA and NASAA announce that remote testing is now available for the SIE, Series 6, Series 7, Series 63, Series 65 and Series 66 exams.
FINRA makes changes to enrollment windows for those exams not available online. FINRA has also changed the policy to be consistent with the test center experience; that candidates who take an online exam will now be able to review questions they previously answered and make changes to them.
The Alabama Department of Insurance is allowing Temporary Producer Licensing.
Live Proctor Testing is available with the University of Alabama.
The requirement for a monitor for CE exams are no longer required.
PSI will be offering online proctoring for Arkansas insurance candidates starting 6/23/2021. Learn more about PSI's remote testing platform, PSI Bridge.
PSI and California Department of Insurance have announced they will be offering remote proctoring starting 8/24/20 for licensing candidates. Learn more about PSI's remote testing platform, PSI Bridge.
District of Columbia
Effective June 7, 2021, the DC Department of Insurance is going to back to requiring a disinterested 3rd party proctor for CE exams.
Pearson VUE's online proctoring program, OnVUE, is now available for Florida candidates.
The Hawaii Division of Insurance mandates online applications for certain license applications and certain license renewals effective 11/15/2020.
A.D. Banker has been designated by the Idaho Department of Insurance to be the provider for provisional licensing. Candidates can take A.D. Banker Idaho Prelicensing Online Courses, and upon completion of the Comprehensive Exam, will be issued a Certificate of Completion. Candidates can use this Certificate of Completion to apply for a temporary or provisional license.
Candidates who have already purchased a course from another company can purchase the Provisional License Exam with A.D. Banker to become eligible for the Certificate of Completion.
Please view the Idaho Prelicense requirements for more information.
PSI and Idaho are now offering remote proctoring exams for insurance candidates. Learn more about PSI's remote testing platform, PSI Bridge.
Idaho has provided Producer Licensing FAQs.
Illinois insurance candidates can now schedule for Pearson VUE's online proctoring program, OnVUE, for exams starting on August 3, 2021 and later. Additionally, candidates will have to take two individual exams to obtain a license (a General exam and State exam). Pearson VUE has provided some FAQs regarding the changes.
Illinois HB 1597 passes which allows webinars to satisfy the required classroom portion of education. Distance learning for Prelicensing (online courses are no longer allowed).
Licenses with renewal dates between 3/1/20 through and including 7/31/20 are granted an automatic extension to renew to 9/30/20.
Pearson VUE and Indiana are now offering remote exam proctoring. Learn more about Pearson VUE's online proctoring program, OnVUE.
The state of Iowa is now issuing temporary producer licenses.
See our Licensing Requirements for IA Prelicensing for more information.
Pearson VUE's online exam proctoring, OnVUE, will go live on 11/19/2020 for Iowa insurance candidates. Reservations for online exams will start on 11/12/2020.
The Kentucky Department of Insurance issued Executive Order 2020-220 which allows for temporary resident agent licenses.
Maine is issuing temporary insurance producer licenses for those who qualify.
Please refer to the Maryland Insurance Administration's FAQs about COVID-19 on our license requirement CE page.
The Maryland Insurance Administration issued Bulletin 21-15, advising that they will no longer extend license expiration dates beyond 6/30/2021.
Massachusetts Division of Insurance issued Bulletin 2020-14 on 4/29/2020 which outlines temporary licensing.
The Massachusetts Division of Insurance is waiving the online exam proctoring requirements for CE courses at this time.
PSI has added a new dedicated phone line (855-579-4639) for Michigan candidates to help improve call center response time.
Call Center Hours:
Monday – Friday 8:00 am – 10:00 pm Eastern Time
Saturday – Sunday 8:30 am – 6:00 pm Eastern Time
PSI's remote testing platform, PSI Bridge, is now available for Michigan candidates.
Michigan provides updated testing information in regards to testing centers in their state. PSI testing centers are testing at 50% capacity in order to protect the health and safety of the candidates and employees.
Until further notice, Michigan will allow CE Providers to accept self-attestation of the completion of CE final exams for online CE courses.
Pearson VUE's online proctoring program, OnVUE, is now available for Minnesota candidates.
The Mississippi Insurance Department is now issuing temporary licenses.
Pearson VUE's online proctoring program, OnVUE, is now available for Missouri candidates.
Pearson VUE is now offering online proctored insurance exams for Montana candidates.
Nebraska has the option for candidates to take remotely proctored exams called ProProctor. Please be aware that there is currently an influx of candidates and capacity will be limited in the near future. Prometric is in the process of onboarding new proctors and ramping up testing capacity as quickly as possible. Our blog, "Remote Testing for Insurance Licensing: Everything You Need to Know" contains details for technical requirements, as well as other states offering remote testing.
The Nebraska Department of Insurance will no longer be allowing monitor/proctor waivers for self-study online courses after 7/1/2021.
Pearson VUE and Nevada will be offering remote proctoring and are negotiating a release date in 2020 or early 2021. Learn more about Pearson VUE's online proctoring program, OnVUE.
PSI's remote testing platform, PSI Bridge, is now available for New Jersey candidates.
PSI has added a new dedicated phone line (855-579-4634) for New Jersey candidates to help improve call center response time.
Call Center Hours:
Monday – Friday 8:00 am – 10:00 pm Eastern Time
Saturday – Sunday 8:30 am – 6:00 pm Eastern Time
New Jersey extends the suspension of the requirement for a monitor for CE self-study exams in Bulletin 20-29.
PSI's remote testing platform, PSI Bridge, is now available for New York candidates.
The NY DFS has eliminated the requirement for a monitor for online CE and Prelicensing exams.
The North Carolina Department of Insurance will continue to monitor the COVID-19 situation and take appropriate changes as necessary.
The Commissioner has been working with Pearson Vue to seek a solution to allow applicants to become licensed as quickly as possible. Below is North Carolina’s temporary licensing solution:
The applicant will need to complete the pre-licensing education (PLE) and pass the PLE exam. The applicant should complete the license application through NIPR.
The applicant will need to schedule an appointment to take and pass the state exam. We anticipate Pearson Vue’s professional testing centers to open on May 1st at 50% testing capacity to maintain social distancing. In addition, they will also be working to provide additional testing sites across the state.
Once the applicant has successfully passed the exam, the Agent Services Division will issue a “temporary” license. This license will remain in effect for 120 days. The applicant will be required to complete the fingerprinting process, as required by N.C.G.S. 58-33-66. If the results meet the guidelines of NCDOI, then a permanent license will be issued. If the results do not meet the licensing guidelines of NCDOI or the fingerprints are not submitted within the 120 days, then the licensure status will be changed to inactive and the licensee will be advised by email.
The conversion to permanent licensure will not require additional fees or reapplication.
If the license is made inactive, the licensee may request a review.
Should the licensee fail to pass the state exam, a refund will not be issued.
The state of Ohio is issuing temporary resident agent licenses.
PSI has added a new dedicated phone line (855-807-3995) for Ohio candidates to help improve call center response time.
PSI's remote testing platform, PSI Bridge, is now available for Ohio candidates.
Prometric is now offering remote testing with ProProctor for Oklahoma insurance licensing candidates. Perform a system check on your computer to see if it meets the technical specifications and view the ProProctor User Guide for all other requirements.
PSI's remote testing platform, PSI Bridge, is now available for Oregon candidates.
Oregon Department office staff work remotely from home which may cause some short delays in application processing.
On 4/22/2020, the state of Pennsylvania issued Notice 2020-12 which outlines the issuance of temporary licensing for Pennsylvania resident insurance producers. See the Pennsylvania Insurance Licensing Requirements for prerequisites, terms and application steps.
PSI's remote testing platform, PSI Bridge, is now available for Pennsylvania candidates.
Effective immediately and until further notice, the use of proctors in a face-to-face setting is prohibited. Instead, virtual proctors will be permitted or if a virtual proctor is not feasible, the proctor requirement will be eliminated for all approved online courses.
According to Insurance Bulletin 2020-6, Rhode Island will be issuing Temporary Insurance Producer Licenses effective 4/24/2020.
Pearson VUE is now offering online proctored insurance exams for Rhode Island candidates.
PSI's remote testing platform, PSI Bridge, is now available for South Carolina candidates.
Pearson VUE and South Dakota are now offering remote proctoring exams for insurance candidates. Learn more about Pearson VUE's online proctoring program, OnVUE.
Pearson VUE's online proctoring program, OnVUE, is now available for Tennessee candidates.
Pearson VUE's online proctoring program, OnVUE, is now available for Texas insurance candidates.
The Vermont Department of Financial Regulation is allowing licensees to take CE exams without a proctor but must complete and return a CE Attestation of Personal Responsibility Form to the CE Provider.
Due to high demand, PSI's exam-scheduling call center is adding additional hours of operation:
- Monday-Friday 2:30 am to 9:00 pm PT
- Saturday-Sunday 6:00 am to 2:30 pm PT
Due to the Covid-19 emergency all pre-licensing certificates have been extended from the standard four months to six months until further notice. Pre-licensing will be valid from six months from the date of completion on the certificate. Please contact oicagentlicensing@wv.
The state of West Virginia is issuing temporary licenses on a case by case basis.
You can find the issued Bulletin on our West Virginia License Requirements page.
The Commissioner will consider waiving late fees for licensees who are directly affected by COVID-19 - tested positive or are a primary care giver of someone who test positive.
Pearson VUE's online proctoring program, OnVUE, is now available for Wyoming insurance candidates.
We will continue to keep this list updated as things change. For a comprehensive list of license requirements, visit the license requirements page on our website.
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