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Posted by Alex McCoy ● March 25, 2020

COVID-19: Insurance and Securities Licensing Updates


We have compiled a list of insurance and securities licensing changes, both Prelicensing and Continuing Education related, happening due to the COVID-19 outbreak. We will keep this list updated as things change and encourage you to visit the FINRA website and your state's department of insurance website to get more information.


Removed fingerprint requirement until 5/30/20. Applicants will be required to submit fingerprints after 5/30/20.


Initial License Applications

Expect initial applications for resident license to take approximately 3 weeks for review.

Prelicensing Certificates of Completion

Any Prelicensing certificate which expires in March or April 2020 is extended for 60 days past the stated expiration date on the certificate.

CE Requirements

The Department is waiving the exam proctoring requirements for CE self-study/online courses through the end of April 2020.


Effective March 26, 2020 Arizona is waiving the proctor requirements for post-course examinations.  This accommodation will be in place until social distancing recommendations are lifted.


The renewal date for all licensed insurance producers whose licenses expire and will need to be renewed in the period from March 24, 2020 through May 31, 2020 will be extended to June 30, 2020 in order to complete the required number of CE credits.

District of Columbia

The DC Department of Insurance is waiving the Disinterested 3rd Party proctor for CE exams.  Family members are now acceptable proctors.


The GA Department will expedite the review process for any carrier or broker interested in offering Business Interruption Coverage specifically tailored towards potential losses due to COVID-19. It also supports local insurance agents by waiving their Continuing Education (CE) requirements needed for license renewal through April 30, 2020.


A.D. Banker has been designated by the Idaho Department of Insurance to be the provider for provisional licensing.  Candidates can take A.D. Banker Idaho Prelicensing Online Courses, and upon completion of the Comprehensive Exam, will be issued a Certificate of Completion.  Candidates can use this Certificate of Completion to apply for a temporary or provisional license.  For candidates who have already purchased a course from another company, you can purchase the Provisional License Exam with A.D. Banker to become eligible for the Certificate of Completion.


The Iowa Insurance Division is waiving the required classroom and proctoring requirements through August 2020 for their producers. See link on our Licensing Requirements IA CE to view the notice.

The Iowa Insurance Division will be extending March, April, and May 2020 expiration dates by 90 days, for resident and non-resident licensees, to extend their renewal period. The new expiration date will be updated on the Producer Database (PDB) and will cause PDB alerts. In order to allow maximum amount of time to renew the license, the new expiration date will not reflect on PDB until the day after the original expiration date. After the transaction is processed and renewed the new expiration date will reflect the original renewal day and month with new expiration year.


A.D. Banker has reached out to the IL DOI and they have indicated that as of now, their legal team will not allow Prelicensing courses to be offered as a webinar.


Effective April 1, 2020, Indiana will update expiration dates on the Producer Database (PDB) for resident and non-resident licenses that expire March 31, 2020 to May 30, 2020.


Licensees who need to complete continuing education requirements in the months of March and April:

Due to the COVID-19 emergency status, the Department of Insurance will be extending the time requirements for completion and submission of continuing education hours for March and April licensees. Those who are due by March 31, 2020 will now have until May 31, 2020. Those licensees who normally would be required to complete all continuing education hours by April 30, 2020 will now have until June 30, 2020 to complete the hours. The reporting period of the completion of the continuing hours to the Department is also extended appropriately.

This action only extends CE deadlines, and does not extend license renewal deadlines. License renewal is completed electronically, and currently has a 60-day grace period.


To allow for temporary licenses for producers (conditions apply) and expire on 5/30/20. Anyone who receives a temporary license will be required to obtain standard licensure after 5/30/20 or possibly an earlier date.


All Maine licensed resident producers and consultants whose continuing education compliance period expires March 31, 2020 and April 30, 2020, will be granted an automatic extension until May 31, 2020. Continuing education fines will not be assessed if the license is renewed by May 31, 2020. 


Until further notice, Michigan will allow CE Providers to accept self-attestation of the completion of CE final exams for online CE courses. 


The Commerce Department is providing temporary, emergency relief in regard to March license renewals and insurance license reinstatements.


Individuals due to renew a Minnesota insurance producer or insurance adjuster license by the end of March now have until April 30, 2020 to complete all renewal requirements, including continuing education hours and the required application and fee. These renewal applications can be submitted anytime between now and 11:59 PM Central time on April 30.

  • Regulatory Guidance 20-01. The March 31, 2020 deadline for insurance producers to comply with renewal requirements [Minn. Stat. §60K.55 Subd. 8(b)] is extended to April 30, 2020.
  • Regulatory Guidance 20-02. The March 31, 2020 deadline for adjusters to comply with renewal requirements [Minn. Stat. §72B.041 Subd. 6(a)] is extended to April 30, 2020. 


Regulatory Guidance 20-04. The deadline for producers and adjusters to reinstate a lapsed license [Minn. Stat. §60K.38 Subd. 3 for producers and Minn. Stat. §72B.03 Subd. 3(e) for adjusters] without having to retake and pass the written examination by paying twice the unpaid renewal fee is extended until such time that test center facilities in Minnesota are reopened. Individuals seeking to reinstate will be able to do so but are still responsible for paying the applicable fees.

North Carolina

The North Carolina Department of Insurance will continue to monitor the COVID-19 situation and take appropriate changes as necessary.


1. There will be delays in issuing new licenses requiring fingerprints since many sheriff’s offices are suspending fingerprinting services temporarily. Agent Services cannot waive this statutory requirement for fingerprinting new applicants.

2. Pearson VUE testing centers will be closed so candidates requiring exams for new licenses or lines of authority will be unable to test.

Continuing Education

All NC licensed insurance producers and adjusters whose Continuing Education (CE) compliance period expires in March, April or May 2020 will be granted an extension through June 30, 2020 in order to meet the state mandated CE requirements. This includes NC nonresident adjusters with NC as the Designated Home State (DHS).

North Dakota

The North Dakota Insurance Commissioner is recognizing the extenuating circumstances that may be preventing the completion of CE requirements prior to the expiration of a resident producer's or consultant's license whose license expires on March 31, 2020. In consideration of the public health crisis, producers and consultants whose license expires on March 31, 2020, are not required to provide the Insurance Department with a request for extension, written or otherwise, and are granted a CE reporting extension to April 30, 2020. Producers are encouraged to complete CE requirements via approved, online courses.

Although the CE compliance deadline is being extended for producers whose license expire March 31, 2020, the producer license renewal deadline remains March 31, 2020.



Effective 3/31/2020, the Nebraska Department of Insurance will begin issuing temporary resident producer licenses. Applications and the supplemental form must be completed in paper format and mailed to the Department along with the appropriate fee. 

Temporary Nebraska Resident Producer Licenses

  • Temporary resident producer license is valid for 90 days; 

  • Applicant must submit a resident producer license application and $50.00 fee; and 

  • Applicant must complete the attached supplemental form, also found in the producer license application link above. 

All temporary licenses will expire in 90 days. Any producer who completes the appropriate exam (if available) within the 90 days will have his/her license type changed from a temporary to regular license without new application or fees. After 90 days, if the applicant has not taken an exam, the temporary license will expire, and the individual will need to reapply and meet the regular requirements. 

The issuance of new temporary licenses will discontinue at such time as Prometric testing becomes available. 

See NE state requirements for the link to the notice from the state.

Continuing Education

  • For resident licenses expiring in March or April, a 90-day extension for the producer's CE requirement can be granted. To request an extension, producers will need to email a request to doi.licensing@nebraska.gov.
  • Nebraska will waive proctor requirements for self-study online courses until July 31, 2020.


NV licensees have a number of ways to satisfy their continuing education requirements; whether that be through self-study or webinars. In an effort to maintain social distancing in regard to proctored exams; the NV Division is waiving the exam proctoring requirement for self-study continuing education classes only; however, the licensee is still required to take the exam at the end of the course.   

New Hampshire

All New Hampshire Resident & Non-resident license renewal deadlines for March 31, 2020 and April 30, 2020 are being extended for two months.  The renewal deadline for licenses that are set to expire 3/31/2020 is now 5/31/2020.   The renewal deadline for licenses that are set to expire 4/30/2020 is now 6/30/2020.

New Mexico

Temporarily removing in-person signature requirements.

New York

New York is waiving the requirement for a monitor in an online course. This applies to both Prelicensing and CE online courses. They are also temporarily waiving the requirement for the CE hours to be completed prior to processing their renewal.

In addition to waiving the monitor requirement, NY DFS is suspending license expiration dates for producers for the next 60 days.


Due to COVID-19 and the inability to take a state exam at the testing centers, any certificates of completion that expire between 3/20/2020 and 2 weeks AFTER the test centers re-open for testing, students will still be allowed to use their certificate at the test center and not be turned away.  They must however, test within those first 2 weeks the testing centers are open.  If they can't get into test in those 2 weeks, the Department will work with them on a case by case basis as needed.

Ohio is extending the license and CE expiration dates for any producer with a 3/31/2020 and 4/30/2020 expiration date to 5/31/2020.

On Friday, March 27th, the Governor DeWine signed House Bill 197 which includes many provisions intended to respond to the ongoing COVID-19 pandemic. This Bill includes relief to insurance license-holders whose license expires during the state of emergency declared by the Governor through Executive Order 2020-01D, issued March 9, 2020.

For full details, see our OH CE License Requirements page


Due to the PSI testing sites being closed, OID has responded by making Temporary Producer and Adjuster licenses available for Oklahoma Residents who are unable to take current license examinations. This does not apply for renewals. Temporary licenses, when issued, will be effective until 30 days after the Governor's declaration of emergency ends. 

All applications for Temporary Producer or Apprentice Adjuster licenses must be submitted with payment by mail. To protect Oklahoma Consumers, background checks will be completed on all temporary license applications. All temporary licensees will require a licensed resident sponsor who will oversee their work and conduct and be accountable for the temporary licensee with the Oklahoma Insurance Department. 

To apply for a Temporary License, visit www.licensing.oid.ok.gov. For questions about licensing, email licensing@oid.ok.gov or call (405) 521-3916.   


Pursuant to 40 P.S. 310.8(e), will temporarily waive CE requirements for licensees who cannot meet requirements due to extenuating circumstances related to COVID-19. pursuant to 40 P.S. 310.8(e), will temporarily extend the licensing renewal deadline for licensees impacted by extenuating circumstances related to COVID-19. Any and all renewal requirements, including CE, are still applicable and the Department will work with licensees once COVID-19 has been contained to meet these requirements.

After the initial notice was developed, additional guidance was established regarding the proctoring requirements for education courses.  Effective immediately and until further notice, the use of proctors in a face-to-face setting is prohibited.  Instead, virtual proctors will be permitted or if a virtual proctor is not feasible, the proctor requirement will be eliminated for all approved online courses.

Rhode Island

Due to COVID-19, the 3/31/2020 license expiration dates are automatically extended until 4/30/2020.

South Carolina

South Carolina is extending the renewal period for resident and non-resident Producer licensees that have expiration dates in March and April 2020.


New and temporary licenses

Most testing and fingerprinting facilities are closed due to the coronavirus outbreak. To address that issue, TDI will:

  • Issue temporary agent licenses, without required testing or additional fees. All training can be completed online, and fingerprints will be submitted later. Temporary applications should be submitted online. Paper applications will not be accepted.
  • Temporary licenses will remain active until further notice.
  • Waive the additional $100 fee for a temporary license.
  • Issue only emergency adjuster licenses until testing and fingerprinting sites reopen.

License renewals and continuing education

For those with licenses set to expire in March or April, TDI will:

  • Extend the time to renew a license by two months and waive late fees.
  • Allow agents more time to complete continuing education and waive continuing education fines.

West Virginia

Due to the Covid-19 emergency all pre-licensing certificates have been extended from the standard four months to six months until further notice. Pre-licensing will be valid from six months from the date of completion on the certificate. Please contact oicagentlicensing@wv.gov for further questions. Please also visit Pearson VUE for the latest developments on testing opportunities. 


In response to the current health emergency in Wisconsin, the Office of the Commissioner of Insurance (OCI) is making temporary changes to WI requirements for delivering online courses and online course proctoring.

For online courses where a proctor is required OCI has created the Continuing Education Attestation of Personal Responsibility Form (See attached). This form will require individuals to attest that they have not received outside assistance while completing the online course exam. Providers must collect this form from the student in a method determined by the provider prior to electronically banking/submitting credits to OCI. We ask that providers make this form available to students immediately in order to prevent any delays.

A separate notice will also be sent to resident agents regarding the Continuing Education Attestation of Personal Responsibility Form.

Finally, OCI is waiving continuing education requirements for resident licensees that expire on March 31, 2020 for licensees that are unable to complete courses online.

OCI will allow for these temporary changes until the current health emergency has been lifted.


The Commissioner will consider waiving late fees for licensees who are directly affected by COVID-19 - tested positive or are a primary care giver of someone who test positive)


We will continue to keep this list updated as things change. For a comprehensive list of license requirements, visit the license requirements page on our website.

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Topics: Prelicensing, FINRA, Insurance, Continuing Education

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