Posted by Alex McCoy ● March 25, 2020
COVID-19: Insurance and Securities Licensing Updates
Updated 2/23/2021 11:09 am CT
A.D. Banker & Company has compiled a list of insurance and securities licensing changes, both Prelicensing and Continuing Education related, happening due to the COVID-19 outbreak. This post is updated daily as state regulators announce updates and changes, including remote testing. We encourage you to visit the FINRA website and your state's department of insurance website to get more information.
FINRA and NASAA announce that remote testing is now available for the SIE, Series 6, Series 7, Series 63, Series 65 and Series 66 exams.
FINRA makes changes to enrollment windows for those exams not available online. FINRA has also changed the policy to be consistent with the test center experience; that candidates who take an online exam will now be able to review questions they previously answered and make changes to them.
The Alabama Department of Insurance is allowing Temporary Producer Licensing.
Any Prelicensing Certificate of Completion which expires in March-July have been extended past the stated expiration date on the certificate.
- Certificates expiring in March are extended 120 days
- Certificates expiring in April or May are extended 90 days
- Certificates expiring in June are extended 60 days
- Certificates expiring in July are extended 30 days
Live Proctor Testing is available with the University of Alabama through 1/14/2021.
Alabama has extended the waiving of a Continuing Education Exam Proctor when completing Online and Self-Study courses through March 31, 2021.
Alaska has announced that remote proctoring with Pearson VUE will begin on 10/09/20. There will be a blackout period from October 5-8 where no exams can be scheduled. Learn more about Pearson VUE's online proctoring program, OnVUE.
Arizona is now issuing provisional (temporary) licenses for producer, adjuster and surplus lines broker applicants.
Effective March 26, 2020 Arizona is waiving the proctor requirements for post-course examinations. This accommodation will be in place until social distancing recommendations are lifted.
The California Department of Insurance (CDI) will not be issuing temporary licenses or waiving the legal requirements for applicants to pass a qualifying examination and to submit fingerprints for a criminal background check.
In view of the need for license applicants to be able to qualify for licenses during this extraordinary time, CDI will continue to administer license examinations at its Los Angeles test center on a daily basis. PSI is now also administering license examinations at its test centers in Sacramento, Redding, Lawndale, San Francisco, and Agoura Hills on Tuesdays and Thursdays. The test centers maintain appropriate social distancing practices and the number of allowed examinees is consistent with applicable state and local public health directives to protect the health and safety of its employees and the public.
See the full notice on the California Insurance License Requirements page
PSI and California Department of Insurance have announced they will be offering remote proctoring starting 8/24/20 for licensing candidates. There will be a blackout period from 8/20/20 - 8/23/20 where no exams can be scheduled. Learn more about PSI's remote testing platform, PSI Bridge.
Colorado extends temporary licensing with Order O-21-009. All temporary licenses issued will now expire on 11/06/2020.
The purpose of this emergency regulation is to waive the proctoring requirements for continuing education exams and to allow for the continuation of license and registration renewal deadlines and associated procedures for license and registration continuation, including continuing education requirements and licensing fees, during the outbreak of COVID-19 in Colorado.
Colorado gives notice to licensees that previous emergency regulation will come to an end on 12/31/2020, which include renewal deadlines and proctoring requirements.
Effective 4/20/2020, the Connecticut Insurance Department will issue Temporary Insurance Producer Licenses.
The Connecticut Department of Insurance is discontinuing the issuance of temporary licenses on 8/13/2020.
Effective 6/30/2020, the Delaware Department of Insurance will no longer issue temporary licenses and all issued temporary licenses will lapse on September 30, 2020.
District of Columbia
The DC Department of Insurance is waiving the Disinterested 3rd Party proctor for CE exams. Family members are now acceptable proctors.
Per CFO Directive 2020-07, Florida will begin issuing the following resident temporary licenses for:
- Temporary Life and Variable Annuity Contracts (T2-14)
- Temporary Health (T2-40)
- Temporary Personal Lines (T20-44)
Pearson VUE's online proctoring program, OnVUE, is now available for Florida candidates.
Pursuant to the provisions of CFO Directive 2020-07, which established a
temporary licensing process to address the lack of examination availability due to
COVID-19, Florida will cease accepting applications for temporary licenses as of
the close of business November 10, 2020.
GA issues Bulletin 20-EX-12 which extends license renewals through 12/31/2020.
The Hawaii Division of Insurance mandates online applications for certain license applications and certain license renewals effective 11/15/2020.
A.D. Banker has been designated by the Idaho Department of Insurance to be the provider for provisional licensing. Candidates can take A.D. Banker Idaho Prelicensing Online Courses, and upon completion of the Comprehensive Exam, will be issued a Certificate of Completion. Candidates can use this Certificate of Completion to apply for a temporary or provisional license.
Candidates who have already purchased a course from another company can purchase the Provisional License Exam with A.D. Banker to become eligible for the Certificate of Completion.
Please view the Idaho Prelicense requirements for more information.
PSI and Idaho are now offering remote proctoring exams for insurance candidates. Learn more about PSI's remote testing platform, PSI Bridge.
Idaho has provided Producer Licensing FAQs.
Executive Order 2020-29 was issued by the Governor of Illinois on 4/20/2020, which allows insurance prelicensing coursework to be completed via webinar or other approved distance learning.
Licensing candidates are able to complete their training through A.D. Banker using two study methods:
- Illinois Prelicensing Online Courses
Candidates are able to take their certification exam at the end of the course to receive a certificate of completion.
- Illinois Prelicensing Web Classes
Candidates are able to take their certification exam online through their Student Dashboard to receive a certificate of completion after the 7.5 hour web class.
Illinois Executive Order 2021-04 extends the allowance of webinars and distance learning for Prelicensing through March 6, 2021.
Licenses with renewal dates between 3/1/20 through and including 7/31/20 are granted an automatic extension to renew to 9/30/20.
Pearson VUE and Indiana are now offering remote exam proctoring. Learn more about Pearson VUE's online proctoring program, OnVUE.
The state of Iowa is now issuing temporary producer licenses.
See our Licensing Requirements for IA Prelicensing for more information.
Pearson VUE's online exam proctoring, OnVUE, will go live on 11/19/2020 for Iowa insurance candidates. Reservations for online exams will start on 11/12/2020.
The Iowa Insurance Division is waiving the required classroom and proctoring requirements through March 31, 2021 for their producers due to recent developments of COVID-19.
Kansas has provided some FAQs for Insurance Licensing.
The Kentucky Department of Insurance issued Executive Order 2020-220 which allows for temporary resident agent licenses.
The Kentucky Department of Insurance amends their CE extension. Beginning with those who had continuing education due by March 31, 2020, and continuing until the month in which the state of emergency ends, licensees will have sixty (60) days following the end of the state of emergency to complete continuing education requirements. The reporting period of the completion of the continuing hours to the Department is also extended appropriately.
This action only extends CE deadlines, and does not extend license renewal deadlines. License renewal is completed electronically, and currently has a 60-day grace period.
Maine is issuing temporary insurance producer licenses for those who qualify.
Please refer to the Maryland Insurance Administration's FAQs about COVID-19 on our license requirement CE page.
Massachusetts Division of Insurance issued Bulletin 2020-14 on 4/29/2020 which outlines temporary licensing.
The Massachusetts Division of Insurance issues Bulletin 2020-12 on 4/3/2020 announcing that they will be extending individual licenses that are "in good standing" for 90 days following the end of the state of emergency. They are also waiving the online exam proctoring requirements for CE courses.
The Massachusetts Division of Insurance issued Bulletin 2020-29 which extends the license renewals until 12/31/2020.
PSI has added a new dedicated phone line (855-579-4639) for Michigan candidates to help improve call center response time.
Call Center Hours:
Monday – Friday 8:00 am – 10:00 pm Eastern Time
Saturday – Sunday 8:30 am – 6:00 pm Eastern Time
Michigan provides updated testing information in regards to testing centers in their state. PSI testing centers are testing at 50% capacity in order to protect the health and safety of the candidates and employees.
Michigan announces that the issuance of temporary licenses will end on October 22, 2020. In addition, any previously issued temporary license will terminate 180 days after issuance, or on November 30, 2020, whichever occurs first.
Until further notice, Michigan will allow CE Providers to accept self-attestation of the completion of CE final exams for online CE courses.
Minnesota issued Regulatory Guidance 20-20 on 4/24/20 which allows the issuance for temporary resident insurance producer licenses.
The Mississippi Insurance Department is now issuing temporary licenses.
Pearson VUE will be offering online proctored insurance exams for Missouri candidates on 11/17/2020.
Nebraska has the option for candidates to take remotely proctored exams called ProProctor. Please be aware that there is currently an influx of candidates and capacity will be limited in the near future. Prometric is in the process of onboarding new proctors and ramping up testing capacity as quickly as possible. Our blog, "Remote Testing for Insurance Licensing: Everything You Need to Know" contains details for technical requirements, as well as other states offering remote testing.
See NE state requirements for the link to the notice from the state.
Nebraska will waive proctor requirements for self-study online courses until further notice.
NV licensees have a number of ways to satisfy their continuing education requirements; whether that be through self-study or webinars. In an effort to maintain social distancing in regard to proctored exams; the NV Division is waiving the exam proctoring requirement for self-study continuing education classes only; however, the licensee is still required to take the exam at the end of the course.
Pearson VUE and Nevada will be offering remote proctoring and are negotiating a release date in 2020 or early 2021. Learn more about Pearson VUE's online proctoring program, OnVUE.
PSI has added a new dedicated phone line (855-579-4634) for New Jersey candidates to help improve call center response time.
Call Center Hours:
Monday – Friday 8:00 am – 10:00 pm Eastern Time
Saturday – Sunday 8:30 am – 6:00 pm Eastern Time
New Jersey issued Bulletin 20-28 that outlines qualifications and updated procedures for temporary licensing in their state.
According to Bulletin 21-02, New Jersey temporary insurance licensing producer applications will not be accepted after 1/31/2021.
New Jersey extends the suspension of the requirement for a monitor for CE self-study exams in Bulletin 20-29.
The NY DFS and PSI announced that beginning 6/15/20, a new testing platform will be released allowing candidates remote testing for insurance exams. Learn more about PSI's remote testing platform, PSI Bridge.
New York is waiving the requirement for a monitor in an online course. This applies to both Prelicensing and CE online courses. They are also temporarily waiving the requirement for the CE hours to be completed prior to processing their renewal.
NY DFS will suspend the expiration of licenses for all individual producers for 60 days beginning March 25, 2020, and waive any late fees resulting from, and accruing during, this suspension period.
The NY DFS continues to extend the license relief and monitor waiving for an additional 90 days, through November 5, 2020.
The NY DFS has eliminated the requirement for a monitor for online CE and Prelicensing exams.
The North Carolina Department of Insurance will continue to monitor the COVID-19 situation and take appropriate changes as necessary.
The Commissioner has been working with Pearson Vue to seek a solution to allow applicants to become licensed as quickly as possible. Below is North Carolina’s temporary licensing solution:
The applicant will need to complete the pre-licensing education (PLE) and pass the PLE exam. The applicant should complete the license application through NIPR.
The applicant will need to schedule an appointment to take and pass the state exam. We anticipate Pearson Vue’s professional testing centers to open on May 1st at 50% testing capacity to maintain social distancing. In addition, they will also be working to provide additional testing sites across the state.
Once the applicant has successfully passed the exam, the Agent Services Division will issue a “temporary” license. This license will remain in effect for 120 days. The applicant will be required to complete the fingerprinting process, as required by N.C.G.S. 58-33-66. If the results meet the guidelines of NCDOI, then a permanent license will be issued. If the results do not meet the licensing guidelines of NCDOI or the fingerprints are not submitted within the 120 days, then the licensure status will be changed to inactive and the licensee will be advised by email.
The conversion to permanent licensure will not require additional fees or reapplication.
If the license is made inactive, the licensee may request a review.
Should the licensee fail to pass the state exam, a refund will not be issued.
All NC licensees whose CE compliance period ended in July, August, September, October and November 2020 (based on birth date) have until December 31, 2020 to meet the state mandated CE requirements. This includes NC nonresident adjusters with NC as the designated home state (DHS). If the CE requirements are not met by December 31, 2020, the license will be expired. All licenses with a CE compliance period ending 12/31/2020 and later, are required to meet their CE requirements by their normal CE compliance date.
The state of Ohio is issuing temporary resident agent licenses.
PSI has added a new dedicated phone line (855-807-3995) for Ohio candidates to help improve call center response time.
On Friday, March 27th, the Governor DeWine signed House Bill 197 which includes many provisions intended to respond to the ongoing COVID-19 pandemic. This Bill includes relief to insurance license-holders whose license expires during the state of emergency declared by the Governor through Executive Order 2020-01D, issued March 9, 2020.
For full details, see our OH CE License Requirements page
Prometric is now offering remote testing with ProProctor for Oklahoma insurance licensing candidates. Perform a system check on your computer to see if it meets the technical specifications and view the ProProctor User Guide for all other requirements.
The Oklahoma Insurance Department is temporarily extending the CE requirement deadline to the 14 days following the withdrawal or termination of the Governor's Executive Order 2020-07.
The Oregon Division of Financial Regulation and PSI announced that beginning 7/15/20, a new testing platform will be released allowing candidates remote testing for insurance exams. Learn more about PSI's remote testing platform, PSI Bridge.
Oregon Department office staff work remotely from home which may cause some short delays in application processing.
On 4/22/2020, the state of Pennsylvania issued Notice 2020-12 which outlines the issuance of temporary licensing for Pennsylvania resident insurance producers. See the Pennsylvania Insurance Licensing Requirements for prerequisites, terms and application steps.
The Pennsylvania Insurance Department and PSI announced that beginning 7/1/20, a new testing platform will be released allowing candidates remote testing for insurance exams. Learn more about PSI's remote testing platform, PSI Bridge.
Pursuant to 40 P.S. 310.8(e), will temporarily waive CE requirements for licensees who cannot meet requirements due to extenuating circumstances related to COVID-19. pursuant to 40 P.S. 310.8(e), will temporarily extend the licensing renewal deadline for licensees impacted by extenuating circumstances related to COVID-19. Any and all renewal requirements, including CE, are still applicable and the Department will work with licensees once COVID-19 has been contained to meet these requirements.
After the initial notice was developed, additional guidance was established regarding the proctoring requirements for education courses. Effective immediately and until further notice, the use of proctors in a face-to-face setting is prohibited. Instead, virtual proctors will be permitted or if a virtual proctor is not feasible, the proctor requirement will be eliminated for all approved online courses.
According to Insurance Bulletin 2020-6, Rhode Island will be issuing Temporary Insurance Producer Licenses effective 4/24/2020.
The Superintendent in Rhode Island has announced that Pearson VUE will begin offering online exam proctoring on 8/11/20. Learn more about Pearson VUE's online proctoring program, OnVUE.
Due to COVID-19, license expiration dates will be extended for 90 days.
Complete details of the Bulletin can be found on our State Requirements page.
The state of South Carolina issued Bulletin 2020-03A which discontinues the issuance of temporary producer licenses.
PSI has updated their target date to 8/31/20 (date subject to change) to start offering remote testing for South Carolina insurance licensing candidates. An announcement is forthcoming as to when candidates can register for a remote exam. Learn more about PSI's remote testing platform, PSI Bridge.
The state of South Carolina issued Bulletin 2020-03 which extends renewal deadlines and waives the CE exam proctoring requirement.
South Carolina is extending the renewal period for resident and non-resident Producer licensees that have expiration dates in March, April, May and June 2020.
Pearson VUE and South Dakota are now offering remote proctoring exams for insurance candidates. Learn more about Pearson VUE's online proctoring program, OnVUE.
Pearson VUE and Tennessee will be offering remote proctoring and are negotiating a release date in 2020 or early 2021. Learn more about Pearson VUE's online proctoring program, OnVUE.
TDI provides an update to temporary license process. Beginning August 15, they will return to normal processing for temporary licenses.
- Anyone with a temporary license issued August 15 or earlier will have until November 13 to get a regular license.
- Those with temporary licenses issued on or after August 15 will have 90 days to get a regular license
- If the temporary license expires, the agent will no longer be able to act under the authority of the license.
- Anyone applying for a temporary license will need to pay the $150 fee and submit fingerprints with the application.
TDI issues notice confirming testing and fingerprint centers remain open for those applying for agent and adjuster licenses. To help reduce the spread of COVID-19, temporary licenses will remain active until further notice.
Veterans who passed a Texas insurance exams since early 2019 can now get reimbursement for the exam fee by the TDI.
TDI reports that the wait to get a fingerprinting appointment can be two to four weeks with their fingerprinting vendor, IdentoGO.
View the Texas Insurance License Requirements for more information.
The Vermont Department of Financial Regulation is allowing licensees to take CE exams without a proctor but must complete and return a CE Attestation of Personal Responsibility Form to the CE Provider.
Due to high demand, PSI's exam-scheduling call center is adding additional hours of operation starting 8/1/20. Additional hours are:
- Monday-Friday 2:30 am to 9:00 pm PT
- Saturday-Sunday 6:00 am to 2:30 pm PT
Due to the Covid-19 emergency all pre-licensing certificates have been extended from the standard four months to six months until further notice. Pre-licensing will be valid from six months from the date of completion on the certificate. Please contact oicagentlicensing@wv.
The state of West Virginia is issuing temporary licenses on a case by case basis.
You can find the issued Bulletin on our West Virginia License Requirements page.
In response to the current health emergency in Wisconsin, the Office of the Commissioner of Insurance (OCI) is making temporary changes to WI requirements for delivering online courses and online course proctoring.
For online courses where a proctor is required OCI has created the Continuing Education Attestation of Personal Responsibility Form (See attached). This form will require individuals to attest that they have not received outside assistance while completing the online course exam. Providers must collect this form from the student in a method determined by the provider prior to electronically banking/submitting credits to OCI. We ask that providers make this form available to students immediately in order to prevent any delays.
A separate notice will also be sent to resident agents regarding the Continuing Education Attestation of Personal Responsibility Form.
OCI will allow for these temporary changes until the current health emergency has been lifted.
The Commissioner will consider waiving late fees for licensees who are directly affected by COVID-19 - tested positive or are a primary care giver of someone who test positive)
Pearson VUE's online proctoring program, OnVUE, is now available for Wyoming insurance candidates.
We will continue to keep this list updated as things change. For a comprehensive list of license requirements, visit the license requirements page on our website.
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